NI Water warns of bogus callers
In this instance, criminals posing as ‘water service’ staff seeking to check the water supply in the customer’s property caused distress, and a sum of money was stolen.
If a caller comes to your door claiming to be from NI Water, Water Service or the Water Board always ask to see their ID. This will have a photograph of the person carrying it and include details such as their name, a unique serial number and our NI Water logo. Also attach your door chain, if you have one, if not, ask the caller to hold the ID up to a window or put it through your letterbox so you can read it properly without opening your door. If you have any doubts, call our customer helpline on 08457 440 088.